Questions? We've got your back.

• I think I may need more therapy sessions than my employer is covering. What happens when I run out of my employer-sponsored sessions?
• How much does a session cost?
• I met with a therapist but I’m not sure if it’s a good fit. Can I switch to someone else?
• Will my employer know I’m going to therapy?
• I requested an appointment…now what?
• Do your therapists offer teletherapy?
• Can I refer a therapist to the platform?
• What if the therapist I like doesn't have any availability listed on their profile?
• Can I use an HSA or FSA card?
• I've never been to therapy. What should I expect?

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• How does your employee benefit work?
• What is Samata Health?
• How many sponsored therapy sessions can I purchase for my team? How many do you recommend?
• What kind of mental health providers are on your platform? How do you choose them?
• What happens after an employee uses all of their employer-sponsored therapy sessions? Can they keep working with their therapist?
• Do your therapists offer both teletherapy and in-person therapy?

• I'm a new therapist, what should I do first?
• Payment
• Intake Forms & Initial Consultations
• Accepting & Confirming Appointments
• Notes & Electronic Health Records
• Adding & Removing Availability
• Video Platform & Telehealth Software
• Logging In
• Notifications for Appointment Requests or Chats
• Editing My Profile

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• Will you guarantee me new clients?
• How much will I be paid?
• What is Samata Health?
• Is there a fee for therapists to participate on your platform?
• How many clients do I need to accept from your platform?
• What about insurance?
• What happens after an employee uses all of their employer-sponsored therapy sessions? Can they keep working with their therapist?
• How do I get paid?
• Can I refer a therapist to the platform?
• How many sponsored therapy sessions can I purchase for my team? How many do you recommend?

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