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Questions about Samata Health
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For Clients
I think I may need more therapy sessions than my employer is covering. What happens when I run out of my employer-sponsored sessions?
How much does a session cost?
I met with a therapist but I’m not sure if it’s a good fit. Can I switch to someone else?
I requested an appointment…now what?
Will my employer know I’m going to therapy?
Do your therapists offer teletherapy?
Can I refer a therapist to the platform?
Can I use an HSA or FSA card?
What if the therapist I like doesn't have any availability listed on their profile?
I've never been to therapy. What should I expect?
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For Employers
How does your employee benefit work?
What is Samata Health?
How many sponsored therapy sessions can I purchase for my team? How many do you recommend?
What kind of mental health providers are on your platform? How do you choose them?
What happens after an employee uses all of their employer-sponsored therapy sessions? Can they keep working with their therapist?
Do your therapists offer both teletherapy and in-person therapy?
For Therapists
I'm a new therapist, what should I do first?
Payment
Intake Forms & Initial Consultations
Accepting & Confirming Appointments
Notes & Electronic Health Records
Adding & Removing Availability
Video Platform & Telehealth Software
Logging In
Notifications for Appointment Requests or Chats
Editing My Profile
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Questions about Samata Health
Will you guarantee me new clients?
How much will I be paid?
What is Samata Health?
Is there a fee for therapists to participate on your platform?
How many clients do I need to accept from your platform?
What about insurance?
What happens after an employee uses all of their employer-sponsored therapy sessions? Can they keep working with their therapist?
How do I get paid?
Can I refer a therapist to the platform?
How many sponsored therapy sessions can I purchase for my team? How many do you recommend?
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